Returns
The Buyer has the right to return the product within 14 calendar days from the moment of receipt of the Product by sending an unequivocal notification to the Seller. The return form is sent by the Seller to the Buyer by e-mail at the Buyer's request.
The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be paid by the Buyer.
The buyer cannot use the right of refusal if the ordered goods are made directly for the buyer according to an individual order. Socks and tights cannot be returned or exchanged for health or hygiene reasons.
The product for return must not be worn, dirty or damaged in any other way. Item must have all original tags and packaging. The shipment must be packed in exactly the same way as it was received.
The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the product is damaged, by careless treatment of the product during use or by not following the instructions in the manual, if the product's original packaging is lost or if its packaging is significantly damaged.
The Buyer has the right to return the product within 14 calendar days from the moment of receipt of the Product by sending an unequivocal notification to the Seller. The return form is sent by the Seller to the Buyer by e-mail at the Buyer's request.
The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be paid by the Buyer.
The buyer cannot use the right of refusal if the ordered goods are made directly for the buyer according to an individual order. Socks and tights cannot be returned or exchanged for health or hygiene reasons.
The product for return must not be worn, dirty or damaged in any other way. Item must have all original tags and packaging. The shipment must be packed in exactly the same way as it was received.
The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the product is damaged, by careless treatment of the product during use or by not following the instructions in the manual, if the product's original packaging is lost or if its packaging is significantly damaged.